Returns & Shop Policies
SHIPPING POLICY.
Current processing time is about 1 business day. Many orders ship same day.
Standard USPS shipping may take 5-7 business days.
We can only ship on business days when shipping centers are open. We cannot ship on holidays.
Shipping around a holiday may incur extra shipping time from the carrier. We strive to maintain our 1 business day shipping objective for standard orders.
Priority mail or UPS Ground options can be added during checkout.
Shipping upgrades do not prioritize processing time.
Please ensure your address is correct in order to avoid shipping delays.
Orders over $125 are automatically shipped via UPS or FEDEX at our preference.
Orders may require a signature for delivery at our discretion.
TravelWildheart will NOT be held responsible if a package is past the delivery date due to USPS error, inclement weather, or during busy shipping times.
TravelWildheart is not responsible for orders lost by the post office once your order is in-transit.
Should you have any issues with your orders please contact us first to let us know...we are happy to help!
Please read the description of each item as they are unique with different features, sizes, materials and shapes. I encourage you to read the reviews and ask any questions prior to purchasing.
We want you to LOVE your purchase!
RETURN POLICY.
We accept cancellations before item has shipped. Please submit a cancellation request using our contact form.
We do NOT accept returns or exchanges, but please contact us if you have any problems with your order. Submit a cancellation request using our contact form.
NOTICE.
We work closely with most banking institutions and payment vendors to collect the documentation needed for proof of purchase. By purchasing through our site, we have the data available to counter claims for a chargeback to the fullest extent with your banking institution.
Large orders and orders at our discretion, will require a signature for delivery or will be delivered to a secure shipping location at our preference, such as UPS Store, PO BOX, FEDEX Store to ensure delivery by the customer.
By placing an order on this site, you agree to our terms and polices.